Testimonial Questions Reps Need to Ask Their Customers

I love a good success story, especially when the main character has worked hard to overcome a specific problem. In…

Testimonial Questions Reps Need to Ask Their Customers

I love a good success story, especially when the main character has worked hard to overcome a specific problem. In…

How the Customer Journey Funnel Revamps Traditional Methods and Drives Business

When was the last time you moved through a customer journey funnel in just one step — seeing a product,…

How the Customer Journey Funnel Revamps Traditional Methods and Drives Business

When was the last time you moved through a customer journey funnel in just one step — seeing a product,…

AI Intent — Figuring Out the Purpose that Drives Service Tech

Imagine you were on a first date with someone, and they asked you, “What’s your five-year plan?” At first, it’d…

AI Intent — Figuring Out the Purpose that Drives Service Tech

Imagine you were on a first date with someone, and they asked you, “What’s your five-year plan?” At first, it’d…

Level Up Your POS Experience — Here's What Experts Have to Say

The other day, the igniter in my oven needed replacing. I called a nearby electrician, who came over and told…

Level Up Your POS Experience — Here's What Experts Have to Say

The other day, the igniter in my oven needed replacing. I called a nearby electrician, who came over and told…

Training AI Chatbots — The Guide for Service Teams

Ever tried chatting with a bot that seemed more confused than helpful? I know I have, several times. And while…

Training AI Chatbots — The Guide for Service Teams

Ever tried chatting with a bot that seemed more confused than helpful? I know I have, several times. And while…